You may get “an error occurred while processing your request Edgesuite” error while accessing Ebay
This article is for our US readers who are trying to access the eBay website but cannot because eBay not working properly.
If you tried to log into eBay today to check on an auction or finish a purchase, you might have been met with a frustrating wall of text instead of your dashboard. Users across the United States and globally are reporting a persistent error across all browsers, including Microsoft Edge.
An error occurred while processing your request.
Reference #97.cbed2717.1777240581.f58cd5e
https://errors.edgesuite.net/97.1777240581.f58cd5
This isn’t just a “you” problem. It appears to be a significant technical from Ebay servers.

What is Currently Affected?
The eBay not working problem isn’t hitting everyone the same way, but the most common complaints include:
- The Login Loop: Seeing the homepage but getting an error as soon as you try to sign in.
- Checkout Failures: Getting a “local_rate_limited” error or an Edgesuite timeout right when you try to pay for an item.
Is There a Workaround?
If you have an urgent auction ending or a seller waiting for payment, don’t panic just yet. Based on community discussions on Reddit, there are a few things you can try:
- Use the Mobile App: Interestingly, many users report that the eBay app on iOS and Android works perfectly even when the desktop website is down.
- Try a Different Network: Some users found success switching from their home Wi-Fi to a mobile hotspot, which can sometimes bypass a specific faulty server.
When Will the eBay Not Working Issue Be Fixed?
Reports from users who managed to reach eBay support suggest that a fix is being worked on, though timelines vary from a few hours to a couple of days.
We will keep an eye on the situation and update this post as soon as the “edgesuite” errors clear up and the site returns to normal.